Payment Policy
Correct Billing Information
The customer-facing practice followed by scrubdaddy is that an order may be reviewed, held, or cancelled if authorization fails or fraud screening identifies material risk; where relevant, checkout requires current and truthful billing and contact details.
About Credit/Debit Card
The operating rule used by scrubdaddy is straightforward: credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; as a related safeguard, checkout shows the payment choices available for the transaction.
Taxes Required by Law
The customer-facing practice followed by scrubdaddy is that the store collects applicable taxes in accordance with law; additionally, an order is not represented as automatically exempt from tax.
How Refunds Are Sent
Under this policy at scrubdaddy, an approved refund is issued to the original payment method within 5-10 business days; at the same time, the customer's financial institution controls the final account-posting timeline.
Secure Payment Processing
The operating rule used by scrubdaddy is straightforward: full card numbers and card verification codes are not stored by the merchant; at the same time, an issuer may verify, authorize, place a temporary hold on, or decline a transaction; as a related safeguard, payment details are transmitted and processed through Shopify and authorized providers using security controls.
USD Checkout Currency
The customer-facing practice followed by scrubdaddy is that a card issuer may separately apply its own conversion or account terms; as a related safeguard, prices, charges, and refunds are presented and processed in United States dollars (USD).
Business Contact Record
In administering this policy, scrubdaddy confirms that the published contact email is support@scrubdaddycore.shop; the physical business address and default return address is 3447 Ashton Ln, La Porte, Texas, 77571, United States; where relevant, the responsible brand and store name is scrubdaddy; for completeness, telephone support is available through 512-945-8076.