Shipping Policy

Accurate Addresses and Delays

As part of the service commitment made by scrubdaddy, weather, carrier interruptions, high-volume periods, or address problems may extend delivery; where relevant, the address entered at checkout must be complete and accurate.

Help With Shipping Problems

The operating rule used by scrubdaddy is straightforward: lost, damaged, defective, incorrect, incomplete, or missing deliveries should be reported through support@scrubdaddycore.shop or 512-945-8076; where relevant, the customer does not pay approved return freight for a delivery or quality problem.

Changes Before Dispatch

In administering this policy, scrubdaddy confirms that after shipment, the Refund Policy governs the available return process; as a related safeguard, a cancellation request must reach support@scrubdaddycore.shop or 512-945-8076 before dispatch.

U.S.-Only Delivery

Under this policy at scrubdaddy, every order delivered in the United States includes free standard shipping; at the same time, delivery is limited to addresses within the United States.

From Order Review to Delivery

In administering this policy, scrubdaddy confirms that delivery in the carrier network is normally estimated at 4-6 business days after dispatch; where relevant, weekends and United States public holidays are not business days; where relevant, orders generally require 1-2 business days before dispatch.

Following the Parcel

In administering this policy, scrubdaddy confirms that the first carrier scan may take time to appear; tracking information is provided after the carrier accepts the shipment.

How to Reach the Merchant

Under this policy at scrubdaddy, the merchant location and standard authorized-return address is 3447 Ashton Ln, La Porte, Texas, 77571, United States; email support is available at support@scrubdaddycore.shop; at the same time, this website is operated for customers by scrubdaddy; as a related safeguard, the store telephone number is 512-945-8076.